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It is in our joint interest, and obviously to your benefit, for us to courteously and accurately fulfil your order. We acknowledge being human however, and unfortunately there may be occasions when we get it wrong. If you go through life believing someone else is always to blame and that yours is a faultless existence, we would rather not have your business.

TRADING TERMS AND CONDITIONS

1) RETENTION OF TITLE

Property in and title to goods supplied by Spares Direct Ltd shall not pass to the purchaser until paid in full but risk in respect of such goods shall pass upon delivery.

2) ORDERS

(i) All orders are processed as supply or cancel unless otherwise instructed.

(ii) Cancellation of special (non-stock) parts will not be accepted.

(iii) Credit and debit card payment is welcomed for orders over £10.00.

(iv) Trade orders under £10.00 are charged at retail prices.

3) APPROVED SALES LEDGER ACCOUNTS

(i) Payment is due by 21 st of month following the Invoice date.

(ii) Overdue accounts charged at 3% above H.S.B.C. Pic. MLR.

4) RETURNS

(i) All returns, other than acknowledged bonafide complaints, are subject to a 25% handling charge.

(ii) All returns must be duly authorised and show invoice number and date supplied.

(iii) Claims for credits for goods cannot be recognised after fourteen days from receipt of goods and or invoice.

(iv) Claims for goods damaged in transit must be made to the carriers immediately and goods retained for examination.

(v) Electrical parts removed from original packaging OR fitted to the motorcycle will not be accepted for refund or credit under any circumstances.

5) YOUR STATUTORY RIGHTS ARE NOT AFFECTED BY HESE TERMS AND CONDITIONS

PARTS SUPPLIED TO BE FITTED OFF THE PREMISES

NO LIABILITY IS ACCEPTED BY THIS COMPANY FOR ADVICE OR INFORMATION SUPPLIED ORALLY BY SERVANTS OFTHE COMPANY ASTOTHE SUITABILITY OF ANY PARTS SUPPLIED OR FITTED OFF THESE PREMISES, UNLESS SUCH INFORMATION IS VALIDATED BY A DIRECTOR. IN THE ABSENCE OF SUCH VALIDATION CUSTOMERS ARE URGED TO SEEK THEIR OWN INDEPENDENT ADVICE WITH REGARD TO THE WORK THEY INTEND TO UNDERTAKE AND THE PARTS THEY INTEND TO USE. CUSTOMERS ARE REMINDED THAT PARTS SUPPLIED BY THIS COMPANY SHOULD ONLY BE FITTED BY A QUALIFIED MECHANIC. DETAILED SAFETY CHECKS ARE OUTLINED IN SERVICE MANUALS AND SHOULD BE ADHERED TO AFTER FITTING NEW PARTS.